Payroll Specialist (Atlanta)

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Position Summary: The Payroll Specialist is responsible for processing payroll for a variety of client companies across multiple states and pay frequencies, ensuring quality thresholds are maintained for all payroll transactions and customer service levels are aligned with organizational expectations.

AlphaStaff, Inc., is a one of the largest privately-owned human resources outsourcing companies specializing in human resources management, medical and benefits solutions, payroll and other key aspects of relieving the administrative burden of operating small and medium size businesses.  AlphaStaff has approximately 100 corporate employees, has operations across the United States and is headquartered in Fort Lauderdale, Florida.

Essential Duties and Responsibilities:

  • Process client payrolls, reviews initialized payroll and corrects/questions errors to ensure payroll is accurate prior to invoice delivery
  • Deliver client payroll reports as needed and delivers specifications to IT when customized reports are required and performs QA testing for custom client reports
  • Enhance payroll subject-matter knowledge through self-guided research and group workshops for the purpose of acquiring or maintaining
  • Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
  • Job Description: Payroll Specialist
  • Prioritize critical maintenance for payroll processing and monitor client trends reporting excessive late submissions to supervisor, also supports ongoing enhancement initiatives for key systems (OnBase, HRP, Salesforce, etc.)
  • Assist clients with general inquiries involving invoices, reports, and AlphaStaff forms/policies\
  • Executes HR changes for client employees through data entry and web pulls\
  • Manage PTO set ups and ongoing adjustments
  • Provide excellent customer service to all AlphaStaff internal and external clients
  • Utilize Salesforce in conjunction with Outlook to track and manage all open client issues,interdepartmental matters, client complaints, supplemental pay runs, and all other action items that require a response or follow-up
  • Resolve client manager and client employee user security inquiries in HRIS web portal (AlphaSource)
  • Ensure client processing notes are current and accurate for entire client base
  • Ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, other federal, state and local standards and company attendance policies and procedure
  • Compliance with all personnel policies and procedures
  • Manage E-Verify process for participant client companies (set-up and maintenance)
  • Main point of contact for client specific/exception payroll maintenance
  • Other responsibilities assigned by management

Other Duties:  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications and Requirements:

  • Associate degree required or 3-5 years combined equivalent of related work experience and education
  • Relies on experience and judgment to plan and accomplish goals
  • Excellent communication and follow-up skills
  • Ability to multi task and consistently provide superior customer service
  • Ability to learn and adapt to new situations
  • HRP/Prism PEO Software desired
  • Excel Skills – VLOOKUP, formatting skills desired
Location: Atlanta, GA
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