Payroll Specialist (Fort Lauderdale)

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Position Summary: 

The Payroll Specialist is responsible for processing payroll for a variety of client companies across multiple states and pay frequencies, ensuring quality thresholds are maintained for all payroll transactions and customer service levels are in line with organizational expectations.


• Processes client payrolls, reviews initialized payroll and corrects/questions errors to ensure payroll is accurate prior to invoice delivery.

• Assists clients with general inquiries involving invoices, reports, and AlphaStaff forms/policies.

• Executes HR changes for client employees through data entry and web pulls.

• Manages PTO set ups and ongoing adjustments.

• Provides excellent customer service to all AlphaStaff internal and external clients.

• Delivers client payroll reports as needed and delivers specifications to IT when customized reports are required and performs QA testing for custom client reports.

• Utilizes Salesforce in conjunction with Outlook to track and manage all open client issues, interdepartmental matters, client complaints, supplemental pay runs, and all other action items that require a response or follow-up.

• Resolves client manager and client employee user security inquiries in HRIS web portal (AlphaSource).

• Ensures client processing notes are current and accurate for entire client base.

• Enhances payroll subject-matter knowledge through self-guided research and group workshops for the purpose of acquiring or maintaining.

• Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

• Ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, other federal, state and local standards and company attendance policies and procedures.

• Compliance with all personnel policies and procedures.

• Manages E-Verify process for participant client companies (set-up and maintenance).

• Prioritizes critical maintenance for payroll processing and monitors client trends reporting excessive late submissions to supervisor, also supports ongoing enhancement initiatives for key systems (OnBase, HRP, Salesforce, etc.).

• Main point of contact for client specific/exception payroll maintenance.

• Other responsibilities assigned by management.


 3-5 years of related work experience  

 Familiar with what areas, knowledge, industry skills etc.

 Relies on experience and judgment to plan and accomplish goals.

 Excellent communication and follow-up skills. 

 Ability to multi task and consistently provide superior customer service. 

 Ability to learn and adapt to new situations.

 HRP/Prism PEO Software desired

 Excel Skills – Vlookup, formatting skills desired  

Ability to work later/night shifts


 Associate’s degree required or 3-5 years combined equivalent of related work experience and education.

Location: Fort Lauderdale, FL
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